It’s important that your ring fits perfectly and comfortably. True Bijoux Jewellers offers professional ring sizing in-store. We can resize rings made of the following materials: white, yellow or rose gold, platinum, palladium and sterling silver. Turnaround time is generally a week but if you can’t wait, we can accommodate rush sizings in many cases. If you are newly engaged, call us to make an appointment and we will try to have your ring ready the same day!
Over time the tiny prongs or tips that help secure a stone in its setting become worn or damaged. At True Bijoux we offer re-tipping or claw replacement services as well tightening of stones. All of these services are completed on site.
At True Bijoux our expert stone setters are able to set diamonds or coloured stones in a variety of settings and stone shapes. Our team will determine how the stone came out of the setting and will advise you on how best to proceed.
Engraving a personal message, symbol or family crest is a lovely way to make a piece of jewellery extra special. At True Bijoux we offer both hand engraving and machine engraving both of these services are done on site.
A shank is how a jeweller refers to the back of your ring. Over many years of enjoying your ring it will eventually wear thin, especially on the lower part of the band. When this occurs, the integrity of the ring can be compromised, gemstones or diamonds may get loose in their settings and the ring may even break. Our goldsmith at True Bijoux can re-shank your gold, silver and platinum ring and return it to you like new for you to enjoy for many years
Pearl and Bead Restringing
It is best to restring pearls and gemstone beads every 5 years, depending on how often you wear them, so if you see extra space between the knots that separate the pearl or bead from each other, then it is a good sign that the necklace needs to be restrung. There are two different methods of stringing with or without knots. We offer both of these restringing services at True Bijoux in our store in downtown Ottawa.
Pearl Colour Matching
Most of the time, a piece of pearl jewelry is made up of more than one pearl in various combinations and designs. Pearl matching is an art and requires a great eye. A well-matched pearl must compliment each pearl in colour, size and quality as no two pearls are alike. We are very lucky to be able to offer this niche service at True Bijoux.
The expert team at True Bijoux can restore almost any damaged piece of estate or vintage jewellery. Our service team takes great care in repairing or restoring your heirloom jewellery and will bring your treasures back to their former glory. We have an understanding of how estate and vintage jewellery was made, as we carry one of the largest selections of estate and vintage jewellery in Ottawa, all work done on site.
Converting Pierced Earrings to Clips or Vice Versa
Converting pierced earrings to clip-ons is a niche service we offer at True Bijoux. Many ladies have never had their ears pierced or their holes have closed up and now they are unable to wear their pierced earrings. As jewellery lovers we understand. If you have a favorite pair of earrings you want to wear or have fallen in love with a pair of earrings that are not available in clip backs we take pride in being able to convert most pierced earrings to clips. As well if you have a favorite pair of clip back earrings that are sitting in your drawer we can convert them to pierced.
Jewellery breaks from time to time. Good news, in most cases we can solder it back together. We offer both torch soldering and laser soldering. Laser soldering allows for delicate jewellery repairs to be completed precisely. It also allows for jewellery with coloured stones to be repaired without unsetting the stone. So, if you have been advised that your piece of jewellery cannot be repaired perhaps laser soldering is an option.
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The watch crystal is the clear cover which protects the dial and the inner workings of your watch. The mineral crystal, the sapphire crystal or the plastic crystal are most common in watches nowadays and you may choose to replace your crystal with the same type or upgrade to a sapphire crystal which is the hardest crystal available next to a diamond. Our professional watchmakers will be happy replace your cracked, scratched or chipped crystal and ensure that your watch remains sealed, protected and looking sharp.
At True Bijoux, we don't waste time! We know your time is valuable and we can get your watch running again with a simple battery change while you wait. Watch batteries are guaranteed for 1 year from purchase.
Band adjustment and sizing
Watch band need adjustment? No problem, we can shorten your watch band, replace a pin or change your leather strap in minutes. Services start at $10